I felt like I ripped one of my vendor's a new one today. I don't like it but someone had to do it, I reckon? We are now 4 months past our contracted deadline and the current status of the project isn't at all what my team anticipated. I had provided a 3 page outline, a visual, and 3 references. Sheesh. I was this close to cutting my losses and going elsewhere but the Christmas in me prevailed. I'm following up with him again next week to see what takeaways are reflected in his work by then. Fingers crossed for his sake.